Michael is a Project Manager for Talent Mondial with a strong creative flair and a solid background and belief in customer service excellence.
After developing his customer service skills with HSBC he moved to British Airways. Following a Sales & Customer Services initiation he became part of their influential Inflight Product Development team. There he managed the inflight element of the First Class and Club World brand relaunches. In addition to the research, development and production of all onboard products he also managed their global distribution and implementation. He also devised and managed a long-running series of in-house training films which won New York Film Festival awards.
Michael has been part of the Talent Mondial team from inception and has worked with a diverse range of clients including Friends Provident, Standard Bank, Tetra Pak, Coles, American Express, Auberge Resorts and SVG Capital and C Hoare & Co.
He works closely with clients to ensure that projects are managed personably and creatively, in addition to handling all design requirements.